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This privacy policy (Policy) explains how and why we collect, store, use and otherwise process personal information, and provides information about your individual rights under data protection laws, including the General Data Protection Regulation 2016/679 (GDPR). It applies to personal information supplied to us either directly, by the individual to whom the information pertains (data subject), or indirectly, by other third parties. We may use personal information supplied to us for any of the purposes set out in this Policy, or as otherwise notified at the time of collection.

We may update this Privacy Policy from time to time and you are advised to consult this webpage regularly for any changes.

In this Policy, we use the following terms:

we, us and our (and other similar terms) refer to White Jackman, a trading name of White Jackman Limited, 3 Buckland House, William Prance Road, Plymouth, PL6 5WR;

personal information (also referred to as personal data) is any information relating to an identified or identifiable natural person;

identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors; and

you and your (and other similar terms) refer to our clients, individuals associated with our clients, contacts, suppliers, job applicants, staff and visitors to our website.

What personal information are we likely to collect about you?

We aim to be transparent about how and why we process personal information, including letting you know what personal information we obtain and hold about you.

Our Website

We collect minimal personal information by way of our website. When you visit our website, we may receive the following data about you from Google, Inc. (based outside the EU) through their Google Analytics platform, which will almost always be anonymised and aggregated before reporting back to us: (a) number of visitors to our website, (b) pages visited while at the website and time spent per page, (c) page interaction information, such as scrolling, clicks and browsing methods, (d) websites where visitors have come from and where they go afterwards, (e) page response times and any download errors, and (f) other technical information relating to end user device, such as IP address or browser plug-in (IP address may also be used to approximate your location, for example we may be able to determine that most visitors to our website come from England). Cookies and server log data are used to collect this information.

We process this information to understand how visitors use our website and to compile statistical reports regarding that activity. This processing is necessary for us to pursue our legitimate interests in improving our website and providing a better service and source of information to visitors. This information is not used to develop a personal profile of you.

Our Clients

You may supply us with personal information about yourself (and others) for us to provide our services. We ask our clients (and their contacts) to provide us with only that personal information which is necessary for us to carry out our services.

Personal information that may be requested includes: (a) full name (and title), (b) email and postal addresses, (c) telephone number(s), (d) passport or other ID, (e) date of birth, (f) bank account details, (g) assets and (h) details of relatives, including names and ages of any dependents (where appropriate).

We may also receive other personal information of a similar nature from you or from other public resources, as well as details of others involved with our advice.

We may process the personal information that we obtain from or on behalf of our clients for the following purposes: (a) provision of legal services (such as to provide background and relevant facts in a case), (b) client engagement (such as providing relevant legal updates or invitations to our events), (c) business administration (such as for billing and collection of fees), and (d) regulatory compliance (such as evidence of identity and prevention of fraud).

When you ask us to collect and process personal data for the purposes of your matter, you promise that you have obtained all appropriate licences, clearances and consents.

Our general policy is to retain client records, including the documentation produced for the purpose of providing legal advice and services, for 12 years following the closure of the client matter. However, circumstances may arise which require longer or shorter retention periods (e.g. in relation to advice relating to copyright or other intellectual property rights – or the duration of such rights – which we may need to retain for the full duration of such rights and a limited period thereafter). If you require further information about our information retention, please contact us.

Our Business Contacts

We may process the personal information that we obtain from or about our business contacts for the following purposes (a) communications and marketing, and (b) market and trend analysis.

When you provide us with your contact details, our lawyers will usually retain your details in order to contact you about our upcoming events or with legal updates. You will usually remain on our contacts list until you inform us that you no longer wish to receive our communications, which you may do by opting out of our emails or contacting us at any time.

Our staff and job applicants

Personal information about members of our staff will be processed and held in our IT systems, which may include our emailing system.

Our website provides contact details, email link and a brief biography of our lawyers as well as further contact details. Personal information that may be accessible includes: (a) full name (and title), (b) job title, (c) photograph, (d) business landline and mobile phone number(s), (e) email address (professional), and (f) company name, website and postal address.

Where applicable, the website may also contain a link to the lawyer’s personal LinkedIn webpage, which is maintained independently of our business.

Personal information in relation to our staff and applicants may be retained on a number of our systems, in order to address various human resource and accounting purposes in addition to contract performance. Personal information about unsuccessful job applicants may be retained for a short period subsequent to any interview or assessment. Information pertaining to past employees shall be retained beyond their period of employment in accordance with employment law criteria, including occupational health requirements. For more specific information about retention periods, please contact us.

Our third-party suppliers and contractors

Where we engage third party suppliers, we may collect and use basic contact details of their representatives in order to enable the performance of the related services, manage the supplier relationship and ultimately to allow us to provide our services to our clients.

Retention of any personal information in relation to suppliers will likely be for a maximum period of 12 years to ensure compliance with any regulatory or legal requirements.

When will we share your personal information?

On occasion, we may need to share your personal information with third parties. We will only do so when we are legally permitted to share that information. We will not disclose your personal information to third parties other than with your consent or where we are permitted by law or where it is in our legitimate interests to administer our database or improve our business or services.

If you are a client, when you instruct White Jackman to provide legal services, we will consider this to also be an instruction to process the personal information that you disclose to us or that we obtain on your behalf in order to provide those legal services, unless you instruct us otherwise. Third party disclosure may include disclosure required by law or regulation, such as the identification checks that we are required to do as a law firm regulated by the Solicitors Regulatory Authority. We will always seek to minimise such disclosure.

Should we collect personal information about others on your behalf, and we consider some personal information should not be processed by us, we will return or delete it as appropriate (wherever practicable).

Your rights

You have the following rights over the way we process personal information relating to you. We aim to comply without undue delay, and within one month at the latest: (a) to ask for a copy of data we are processing about you, (b) to have inaccuracies corrected, (c) to ask us to restrict, stop processing, or to delete your personal data, and (d) to request a machine readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer.

If you are an individual and wish to make a subject access request at any time, please email us at info@whitejackman.co.uk, and your request will be dealt with as efficiently as possible. For any other request in relation to these rights, please email us at info@whitejackman.co.uk.

If you are unhappy with the way that we are processing your personal information, please let us know. The best way to bring this to our attention is by emailing us at info@whitejackman.co.uk. Alternatively, you may make a complaint to the relevant data protection supervisory authority, which in the UK is the Information Commissioner’s Officer. You may contact them at: httpss://ico.org.uk/concerns/


We take commercially reasonable, appropriate technical and organisational measures to protect against the accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal information transmitted, stored or otherwise processed by us.

No security system is 100% secure. Always consider therefore which is the most appropriate means of communication and media when transferring sensitive or confidential data or personal information and advise us of any particular sensitivities around any information you may provide and with whom it may be shared (and to which correspondence addresses which may write to you at).


In accordance with data protection laws and good commercial practice, we do not retain data in a form that permits identification of the person(s) to whom it relates for any longer than is necessary. Once the purpose for which information has been collected has been fulfilled or extinguished, we will either permanently delete your personal information or remove all identifiers within it so that it is no longer personal data unless otherwise required to retain that information as instructed by a legal authority or to comply with applicable law. We may use anonymised data for research and/or business analysis purposes.

For more detailed retention information, please see the above section “What personal information are we likely to collect about you?”

Transfers of personal data outside the EEA

Our servers are located in the European Union and the information that we collect directly from you will be stored in these servers.

White Jackman does not routinely transfer data outside the UK, but there are circumstances that may arise from time to time where international data transfer may be required. For example, when we are instruction in relation to international corporate matters (where a party or parties involved may reside outside the EEA), or when providing data room access to individuals located outside the EEA in relation to a client matter.

Prior to any transfer of personal data to an individual or organisation outside the EEA, agreements will be put in place to ensure that any international transfers of personal data are done according to appropriate safeguards, including any onward transfers, that meet the requirements of EU data protection laws.

If you would like to find out more about these safeguards or if you have any other queries or comments in relation to this policy, please let contact us.

Changes to this Policy

This privacy policy may be updated from time to time. We will notify you of any changes to our privacy policy by posting the new privacy policy on our website. It is advisable to consult this privacy policy webpage regularly for any changes.

Contact Us

Questions, comments and requests in relation to this privacy policy are welcome and should be addressed to the Data Protection Officer, White Jackman Limited, 3 Buckland House, William Prance Road, Plymouth, PL6 5WR.